19 - 21 November, 2018 | Hilton Stockholm Slussen, Stockholm, Sweden

Skúli Skúlason


Managing Director, Customer Service
Reykjavik Energy


10:15 AM LOOKING TO THE FUTURE OF CX

  • Bridging the gap to maximise the customer experience 
  • Recognising the parallels between the customer journey and the employee journey
  • Humans vs AI/automation in the future customer service
  • Futureproofing your employees skillset to deliver a effortless customer experience



Check out the incredible speaker line-up to see who will be joining Skuli.

Download The Latest Agenda