19 - 21 November, 2018 | Hilton Stockholm Slussen, Stockholm, Sweden

Ninoush Habashian


VP and Head of Customer Experience
Telia Company


1:00 PM OUR CUSTOMER OBSESSION CULTURAL CHANGE JOURNEY

·         Having our customers’ End-2-End experience as the common denominator across the organisation
·         Providing Omni-channel customer meeting across all touch points
·         A targeted digital transformation strategy to aid: customer understanding, design-thinking, service design, online sales & service, UX, product ownership, E-commerce and customer academy



Check out the incredible speaker line-up to see who will be joining Ninoush.

Download The Latest Agenda