19 - 21 November, 2018 | Hilton Stockholm Slussen, Stockholm, Sweden

Kelsie Baher Nattrass


Lead Solutions Consultant
Sprinklr


12:15 DRIVING DIGITAL CUSTOMER EXPERIENCE THROUGH ACTIONABLE LISTENING

Do you know what customers think about your brand? Do you know what they think your company stands for? Does what you think about your own brand even matter? Kelsie will deep dive into the topic of actionable listening to discuss the necessity of real-time, accessible insights in order to know and serve digital-first consumers.
 
  • Your Brand, in Your Customer's Words
  • Democratising data with a unified approach to Listening
  • How Microsoft enables a customer-first strategy for B2B and B2C using AI
 


Check out the incredible speaker line-up to see who will be joining Kelsie.

Download The Latest Agenda