21-22 November 2017 | Stockholm, Sweden

Meet the Speakers


Thomas Cook
Marten Totterman
Head of Customer Experience, Northern Europe
Thomas Cook
Camilla Moberg
Camilla Moberg
Customer Experience Expert
Moberg Business Development AB
FC København
Christian Sorensen
Head of Customer Experience
FC København
DNA Oyj
Tiina Moberg
Director of Customer Experience and Onling Services
DNA Oyj
Pandora
Bianca Nesgaard
Global Director of Digital Experience
Pandora
Danilo Pagano
Danilo Pagano
Head of Customer Experience
Lundbeck
Jon Kandell
Jon Kandell
Head of Customer Experience and Communication
Nordea
Seppo Roponen
Head of Customer Insight
Clara Westman
Clara Westman
Head of Customer Insight and Brand Innovation
Bonava
Nobia
Penny Malm
Head of Digital Innovation and Customer Experience
Nobia
Coop
Annette Buck
Head of Marketing & CRM
Coop
McDonald's Denmark
Mette Hybschmann
HR Director
McDonald's Denmark
Finnair
Johanna Jakala
CMO and VP Brand, Marketing & Customer Loyalty
Finnair
Reima
Johanna Sarviharju
Directir, Digital Customer Experience Development
Reima
TUI Nordic
Sara Mundt-Petersen
Head of CRM
TUI Nordic
Visit Sweden
Jennie Missuna
Chief Experience Officer
Visit Sweden
Jim Ankare
Head of Customer Experience
Joakim Thorn
Joakim Thorn
CX Transformer
Effectly
Copenhagen Airports
Thomas Andersen
Director of Passenger Services & Terminal Operations
Copenhagen Airports
Elizabeth Strand
Elizabeth Strand
Head of Customer Experience
If P&C Insurance