19 - 21 November, 2018 | Hilton Stockholm Slussen, Stockholm, Sweden

Meet the Speakers

CX Nordics 2018 Speakers


CHAIR: Camilla Moberg
CHAIR: Camilla Moberg
Customer Experience Strategist
Effectly
James Alexander
James Alexander
Decisioning Director
Sky
Jim Ankare
Jim Ankare
Head of Consumer Sales & Marketing
SF Studios
Cecile Anthyme-Grahn
Cecile Anthyme-Grahn
VP, Customer Experience
Lynk & Co
Kelsie Baher Nattrass
Kelsie Baher Nattrass
Lead Solutions Consultant
Sprinklr
Katrin Berg
Katrin Berg
CX Expert, Former Head of Customer Experience at PostNord
Independent Consultant
Magnus Cohen
Magnus Cohen
Director, Customer Service & Logistics
Arla Foods
Phil Durand
Phil Durand
Director, Customer Experience Management
Confirmit
Michael Harding
Michael Harding
Head of Marketing
Zendesk
Moa Hammarbäck
Moa Hammarbäck
Customer Service Manager
Linas Matkasse
Timo Järvelä
Timo Järvelä
VP, Passenger Experience & Processes
Finavia
Jussi Leskinen
Jussi Leskinen
Director, Customer Experience Management & Operations
Lindström Group
Anna Metsäranta
Anna Metsäranta
Head of Automated Remote Customer Experience
Nordea
Simon Skoog
Simon Skoog
Nordics Manager, Customer Experience
Uber
Skúli Skúlason
Skúli Skúlason
Managing Director, Customer Service
Reykjavik Energy
Thomas Stack
Thomas Stack
Head of Customer Experience
Albatros Travel
Björn Thunström
Björn Thunström
SVP, Marketing & Innovation
Stora Enso
Jussi Toivonen
Jussi Toivonen
Partner Manager
Surveypal
Cerar Yousif
Cerar Yousif
Head of Global Experience Centres
Ericsson