Past presentation: Seemless customer experience as a target

Past presentation: Seemless customer experience as a target

This presentation from Tiina Molberg at DNA, was delivered last year at our 2017 CX Nordics event. 

As one of the leading Finnish telecom groups, this presentation offers insights on new dimensions of customer experience and personalised content. This presentation also shares the experiences of DNA as one of the leading Finnish telecoms groups on their journey to improving their CX strategy.


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